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"Our goal is to make your tax return preparation simple, fast and accurate!"

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Customer Support Options

If you have questions or concerns about Monster Tax Software, e-filing, deciphering error codes, or technical issues; please contact our customer support team and a qualified customer service representative will assist you.


E-mail - If you would like to ask one of our customer service agents a question about your return or our site, just send us an email.  Responses are usually received within 24-48 hours.


IRS Toll Free Contact Numbers - The IRS provides toll free numbers for individuals and businesses with questions relating to their income tax return or refund.


Phone Support - We offer phone support during office hours at (479) 968-4796 OR (800) 298-5211. Office hours are 7am to 7pm Monday through Friday CST (January - April). During off-season, phone support is available from 8am to 5pm CST Monday through Friday.  Please be advised, phone support is limited and is very busy during peak filing season.

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